Why are the funds not showing in my bank account?
From the time your withdrawal was sent, it may take up to 5 working days until you receive your funds.
After you request a withdrawal, the amount will still be visible on the withdrawal page until it has been sent from us. This time frame can vary and depend on internal procedures, or if your account has been verified or not.
If 5 working days since you requested a withdrawal and you still haven’t received it, please contact our Customer Service team at email@example.com for assistance.